![]() ![]() Shipping to Canada can take a few days longer. Once processed by the courier, transit typically takes 3-5 business days within the U.S. You'll receive an email with tracking in the next few days when it reaches your local sorting facility.įirst Time Orders: Usually ship within 7-10 days of being placed, due to the personalization of the product. By doing so, you will be charged immediately and a new order will begin processing. You'll receive an email with tracking in the next few days when it reaches your local sorting facility.Īpp: Click the three lines in the top corner and head to Your Plan > View Details> Manage Delivery and select the earliest possible delivery date. ![]() Click Edit Delivery and select the earliest possible delivery date. Website: All you have to do is go to Your Plan Details. For the most accurate shipping updates, including any potential transit delay notifications, you can enter the tracking number directly into the DHL Tracking Page. The tracking number can be found in your account under Orders on the website or the app. Notification will be sent from to the email address on file for your Care/of account with the subject line “Your order is on its way.” Tracking details are automatically sent once the order has been processed by the courier. You can see the estimate delivery date for your next renewal order under Your Plan Details " Up Next" on the website or the app. You can see the estimated delivery date and processing status for your current renewal under Orders on the website or the app. And don't worry – since we make canceling anytime so easy, there's no need to email us. Once you pause the subscription, you can confirm its status by visiting the Upcoming Orders page. Any already-processed orders will still ship, so if you see it in your Order History it will come to your door. Website: Your Name > Account > Manage Subscription > Edit > Cancel SubscriptionĪpp: Your Plan > Subscription Settings ( Icon in Top Right Corner) > Cancel SubscriptionĬancelling your subscription does not cancel any in-process order. You can cancel your subscription any time on our site or app by logging into your account. Click Edit Delivery and choose the specific delivery date you have in mind for your next renewal order. To delay a renewal order, simply go to Your Plan Details. To change your subscription cadence, head over to Account, and select Manage Subscription > Edit > Edit Frequency. We'll be sad to see you go! If your vitamin boxes are piling up, feel free to change your subscription’s cadence or delay your next box, so you can catch up on your boxes! ![]()
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